Privacy Policy for EarthNest Studios
Last Updated: April 9, 2026
At EarthNest Studios, we value the trust you place in us when sharing your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
1. Information We Collect
To provide you with our curated collection of Indian handicrafts and apparel, we collect:
Identity Data: Name, age (to ensure you are over 18), and gender.
Contact Data: Shipping address, billing address, email address, and phone number.
Transaction Data: Details about payments to and from you and products you have purchased.
Technical Data: IP address, browser type, and location data (collected via cookies) to improve your shopping experience.
User Content: Reviews, photos, or feedback you post about our products.
2. How We Use Your Data (Purpose of Processing)
Under the DPDPA 2023, we only process your data for "Lawful Purposes":
Order Fulfillment: To process payments, ship your orders, and manage returns.
Communication: To send order updates or respond to your inquiries.
Marketing: If you explicitly opt-in, we may send you newsletters about new ethnic wear or decor arrivals.
Review Analysis: To analyze the impact of customer reviews on our product performance (used for internal business research).
3. Consent and Your Rights
We process your data based on your free, specific, and informed consent. As a "Data Principal" in India, you have the following rights:
Right to Access: You can request a summary of the personal data we hold about you.
Right to Correction/Erasure: You can ask us to update incorrect info or delete your data once the order is fulfilled.
Right to Withdraw Consent: You can opt-out of marketing at any time via the "Unsubscribe" link in our emails.
Right to Grievance Redressal: If you have concerns, you can contact our Grievance Officer.
4. Data Sharing & Third Parties
We do not sell your data. We only share information with trusted partners necessary to run our business:
Logistics Partners: To deliver your handicrafts and clothing.
Payment Gateways: To securely process your transactions (we do not store your credit card numbers).
Regulatory Authorities: Only when required by law.
5. Data Security
We implement industry-standard encryption (SSL/TLS) and secure storage to prevent unauthorized access. In the event of a data breach, we are committed to notifying the Data Protection Board of India and affected users within the legally mandated timeframe (72 hours).
6. Children’s Privacy
EarthNest Studios does not knowingly collect data from individuals under the age of 18. If we discover such data has been collected without verifiable parental consent, we will delete it immediately.
7. Grievance Officer
In compliance with Indian E-commerce and Data Protection laws, please contact our Grievance Officer for any privacy-related issues:
Name: Ansh Khatri | Email: earthneststudios@gmail.com Address: Kota, rajasthan